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Terms & Conditions

Welcome to The Hove website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with the Privacy Policy and Cookies Policy govern the relationship with you in relation to this website. If you disagree with any part of these terms and conditions please do not use the website.


1.1  These terms of use (“Terms”) apply to The Hove website (“the Website”). By accessing the Website you agree to be bound by these Terms. 

1.2  The Website is offered from the United Kingdom by Ignition Collective Limited which is a company registered in England and Wales with registration number 08510071. Our registered office and postal address is The Stables, Greatworth Hall, Greatworth, Oxfordshire, OX17 2DH, United Kingdom.

1.3  Your use of the Website is also subject to our Privacy Policy and Cookies Policy.

1.4  These Terms were last updated in May 2020.


2.1  The Website contains hyperlinks to websites and resources owned and operated by third parties. These third party websites and resources have their own terms of use and privacy policies which you will need to comply with if you access such third party sites. You acknowledge and agree that we are not responsible for the availability of such external sites or resources and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.

2.2  Third party links (including advertisements) do not imply that we endorse, are affiliated or associated with any linked website, or are legally authorised to use any intellectual property accessible through such links.

2.3  You agree that you use the Website entirely at your own risk.

2.4  We make no warranty that the Website or events featured on the Website will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the Website or the server, which makes it available are free of viruses or bugs or are fully functional, accurate, or reliable. We will not be responsible or liable to you for any loss of content or material as a result of use of the Website.

2.5  If you are dissatisfied with any portion of the Website, or with any of the Terms, your sole remedy, except as specifically provided in these Terms, is to stop using the Website.

2.6  Notwithstanding anything in these Terms The Hove does not disclaim liability for death or injury caused by its own negligence or any other liability where it would be unlawful to do so. Nothing in these Terms shall affect your statutory rights as a consumer.

2.7  The Hove reserves the right to remove any information or material on the Website without warning, and without prejudice to any other accrued rights, and/or make available such information or material when required to do so by law or when requested to do so by regulatory bodies or law enforcement organisations.


3.1  You undertake to The Hove that you will not use the Website for any purpose or in any way that is prohibited by these Terms or is otherwise unlawful.


4.1  The Website, and all the information and graphic representations or images on it (“Content”) are owned by, or licensed to, The Hove or third party companies. Depending on the area of the website you are using, the copyright and all other intellectual property rights in the Content are the sole and exclusive property of one of these entities.

4.2  You may view the Website on your computer screen and print its contents on your printer for your personal and non-commercial use only.  For the avoidance of doubt, anything printed will form part of the Content.

4.3  Without our written consent, you may not use, transfer, copy or reproduce any part of the Content, the Website or its source HTML code in whole or in part, in any form or by any means, electronic, mechanical or otherwise, except for the sole purpose of viewing the Content. This includes electronic reproduction by uploading or downloading.

4.4  You warrant that it is legal for you to view this Website in the jurisdiction to which you are subject.  You are responsible for compliance with all laws of that jurisdiction, in viewing or using the Content.


5.1  While certain precautions have been taken to detect computer viruses and ensure security, The Hove cannot guarantee that the Website is virus-free and secure.

5.2  The Hove shall not be liable for any loss or damage which occurs as a result of any virus or breach of security. The Hove does not give any warranties as to the compatibility of the Website with your computer systems, software and/or hardware.


6.1  We may now or in the future allow you to create an account (“User Account”). You can create a User Account on the Website using your email address.  Please review our Privacy Policy and Cookies Policy for details of how we use your personal data. You can choose what personal information is displayed on the Website. Additionally, if you amend details about yourself within your User Account this data will be retained as the master copy of your data. If you choose to deactivate your User Account, all your data will be deleted by us.

6.2  You shall not create multiple user accounts. You shall not use another Website user’s account without obtaining their prior consent. You must provide full and accurate information, including your real name, when you create your User Account. You are solely responsible for the activity that occurs on your User Account, and so we suggest that you keep your User Account password secure. You must notify us immediately if you are aware of any unauthorised use of your User Account.


7.1 The Hove may restrict your access to the Website, refuse to correspond with you, and/or remove your details from the relevant database without prejudice to any other accrued rights, without prior notice to you where:

7.2  there is a regulatory or statutory change limiting the ability to provide access to the Website;

7.3  there is any event beyond the reasonable control of The Hove preventing The Hove from providing access to the Website (for example, and without limitation, technical difficulties, capacity problems and communications failures); or

7.4  The Hove considers in its sole discretion that you are abusing the Website or are otherwise acting in breach of these Terms.


8.1  Wherever you are asked to provide information in connection with the Website, you agree to provide true, accurate, current and complete details. You are not obliged to provide The Hove with any optional information requested.

8.2  You agree not to:

8.2.1  impersonate another person or use a false name or a name you are unauthorised to use, or create a false identity or origin or e-mail address or try to mislead us or others as to identity or origin of any communications or to provide inaccurate or unreliable contact details;

8.2.2  modify, access or make available data stored on a computer or device which you have accessed through our network, when either: (i) the owner of the data, computer or device has taken steps to prevent you from doing this; or (ii) the owner has expressed a wish that you do not do this;

8.2.3  make available or upload files that contain software or other material, data or information not owned by or licensed to you or collect information about others (eg. names/addresses) without their prior consent;

8.2.4  damage, interfere with or disrupt access to the Website or do anything which might impair its functionality;

8.2.5  use the Website in any way to send unsolicited (commercial or otherwise) e-mails or any material for marketing or publicity purposes, or any similar abuse of either;

8.2.6  publish, post, distribute, disseminate or otherwise transmit, defamatory offensive, infringing, obscene, indecent or other unlawful or objectionable material or information via the Website;

8.2.7  make available, upload or distribute by any means any material or files that contain any viruses, bugs, corrupt data, trojan horses, worms, or any other harmful software via the Website;

8.2.8  falsify the true ownership of software or other material or information contained in a file made available via the Website;

8.2.9  use the Website or any part of the Content for business or commercial purposes; and/or

8.2.10  obtain or attempt to obtain unauthorised access, through whatever means, to the Website.

8.3  We will permit you to link to the home page of the Website provided you comply with the following:

8.3.1  you only do so in a way that is fair and legal and does not take advantage of or damage our reputation; and

8.3.2  you do not suggest any form of association, approval or endorsement by us unless we have otherwise permitted.

8.4  We reserve our right to withdraw our permission to link in clause 8.3 at any time without notice.


9.1  We may now or in the future allow the submission to the Website of events by users of the Website (collectively “User Submissions”).

9.2  User Submissions must comply at all times with these Terms and with any separate terms and conditions relating to such User Submissions that we may publish on the Website from time to time.

9.3  By submitting any User Submissions to the Website you hereby grant to:

9.3.1  The Hove, royalty-free, perpetual, transferable, irrevocable, non-exclusive licence and right to use, reproduce, share, copy, modify, publish, edit, translate, reformat, host, aggregate, distribute, perform, and display the User Submission alone or as part of other works in any form, media, or technology whether now known or hereafter developed without territorial or time limitations, and to sublicense such rights through multiple tiers of sub-licensees; and

9.3.2  each user of the Website, an irrevocable, perpetual, worldwide, non-exclusive, royalty-free, licence to access the User Submissions through the Website.

9.4  Subject to clause 9.3.1 you shall retain all of your ownership rights in the User Submissions.

9.5  By submitting User Submissions to the Website you warrant, represent and undertake to us that you have full power and authority to grant the rights and licences relating to the User Submissions set out in this agreement and that the User Submissions you submit:

9.5.1  do not infringe any third party’s intellectual property rights (including without limitation copyright and/or trademarks), other proprietary rights or rights of publicity or privacy;

9.5.2  do not violate any law, statute, ordinance or regulation;

9.5.3  are not defamatory, libellous, threatening or harassing;

9.5.4  are not obscene or pornographic;

9.5.5  do not violate any laws;

9.5.6  do not include email addresses, URLs to personal websites and/or blogs or phone numbers, and/or

9.5.7  are not a report of someone else’s experience.

9.6  We reserve the right to remove the User Submissions without notice for any reason in our absolute discretion, including, without limitation, breach of the User Submission conditions and/or breach of any intellectual property rights.

9.7  You acknowledge that when using the Website, you may be exposed to User Submissions from a variety of sources and that we are not responsible for the accuracy, usefulness, safety or intellectual property rights of or relating to such User Submissions. You further understand and acknowledge that you may be exposed to User Submissions that are inaccurate, offensive, indecent or objectionable and you agree to waive, and hereby do waive, any legal or equitable rights or remedies you have or may have against us with respect thereto.

9.8  If you believe any of the User Submissions on the Website are inaccurate, offensive, indecent, objectionable or infringe any intellectual property rights please contact us at On our receipt of such notice we shall commence an investigation into the submission in question and/or temporarily or permanently remove the submission at our sole discretion.


10.1  We will use our reasonable endeavours to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website because of a failure, suspension or withdrawal of all or part of the Website for any reason.

10.2  We will use reasonable endeavours to verify the accuracy of any information that we make available either directly or through any website partners wherever practical however we are not in a position to ensure the complete accuracy of information that can often change, such as for instance opening times, dates of performances, schedules and current prices and we strongly recommend that prior to relying on information made available through the Website, such information, where capable of change, is confirmed with the applicable venue, facility or service provider.


11.1  While we endeavour to ensure that the Website is normally available 24 hours a day, we shall not be liable if for any reason the Website is unavailable at any time or for any period. Access to the Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.

11.2  We can at any time:

11.2.1  modify or withdraw, temporarily or permanently, the Website (or any part of it) for business and operational reasons in which event we shall try and give you reasonable notice of any suspension or withdrawal and we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or

11.2.2  change these Terms. Your continued use of the Website (or any part of it) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Terms have been changed. If you do not agree to any change to the Terms then you must immediately stop using the Website; and/or

11.2.3  monitor any activity and content associated with the Website. We may investigate any reported violation of these Terms (and our Privacy Policy and Cookies Policy) or complaints relating to the Website and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access to the Website and/or removing any materials from the Website).


12.1  A failure or delay by The Hove in enforcing compliance with these Terms shall not be a waiver of that or any other provision of these Terms.

12.2  None of these Terms shall be enforceable under the Contracts (Rights of Third Parties) Act 1999 (or equivalent local law) by any third party.

12.3  If any provisions of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

12.4  These Terms and our Privacy and Cookie Policy together constitute the entire agreement between you and The Hove as to your use of the Website and shall supersede any prior agreement or representation in respect thereof.

12.5  The express provisions of these Terms are in place of all warranties, conditions, terms, undertakings and obligations implied by statute, common law, custom, trade usage, course of dealing or otherwise, all of which are excluded to the fullest extent permitted by law.

12.6  Any and all notices to be given by either one of us to the other pursuant to or in connection with these Terms shall be deemed sufficiently given when forwarded by email in each case addressed to you at the e-mail address you have given us or to us at the email address displayed on the Website.

12.7  English law governs these Terms. You submit to the non-exclusive jurisdiction of the English courts.


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